Call Management, simplified.

On Call Answering Services is an innovative answering service for businesses. We provide a cost-effective virtual receptionist solution that replaces the traditional answering services.



USED BY PROMINENT BRANDS

Established since 2001
"Building Relationships One Call At A Time"

On Call Answering Service Features

Your business phone is at the center of both your work and life. So why keep it tied to a wall or desk? Keep your business phone accessible wherever you are. Never leave a phone on or be without it with this wireless communication solution that lets you answer your calls anywhere, anytime. You’ll never have to worry about making that important call when you need to again.

Cloud Based and Fully Automated

We are a Fully automated Answering Service with AI Technology. Every call received is not only recorded but is also documented. Also what;s so amazing is that those features are for inbound and outbound calls. Rest assure that you will be aware of every detail involving all calls that are trabsferred from your office to our platform

On Call Provider Schedule Management

Time is everything. With the OCAS platform we knew that scheduling had to be user friendly & easily accessible. Our scheduling system also alows for drag and dropOn Call scheduling is user friendly with drag & drop scheduling, and creating schedules days, weeks, even months in advance. Whether you qre in the office or on the go, you can create or change schedules anywhere on any smart device.

Call Masking or Caller ID Block

We sincerely understnd that our professionals want to insure privacy of thier personal contacts while away from the office. Remain confident that with our system, not only is your number masked, it will also present your office contact when you return calls.

Custom Voice Menus

Whether you are out of the office for lunch, trainings, or even the holidays, you may customize a menu for it. It can be scheduled to fit the needs of the business at any time.

No More Operator Error

Are you experincing unnessary calling or being called by mistake? Let us help you make it a thing of the past. If it's a patient emergency or even a hospital consult, you can control when you are contacted.

Pricing

Here we have a flat rate contingent upon the number of providers registered to be on call. No more hidden fees or excessive charges. With our on call platform, we provide unlimited calls incliding SMS per provider on call.

After-Hours Platform: Dashboard and App

Are you exhausted with your after-hours medical answering service?

  • Can you conveniently make adjustments to your on-call schedule and call routing?
  • Are you concerned about how long it takes for your patients to consult with a provider after-hours?
  • Are your traditional answering service costs overwhelming?

PROVIDER APP

Your providers will amazed and heres how...
  • Protects their private cell phone number
  • Intelligent call routing
  • Provides flexibility on how they want to receive calls


Everything right in front of you

Frequently Asked Questions

How long has On Call Answering Service been established ?
What are the rates of using the OCAS Platform and will a signed terms of agreement be required ?
Is there a complimentary trial available ?
What examples of businesses do you render services to ?

Testimonials

The OCAS platformhas been a great asset to our business with the accessible features such as drag and drop scheduling as well as the ability to have full control on how we receive messages. Excited about the change.
Randolph Horton/Owner RN Horton Co.
Talk about convenience! The automation and being able to track every call as if we are at the office was the winner for us. We have peace of mind knowing that calls are recorded in the case we need to confirm anything. And lastly, the service, they always ensure we are up to speed with changes or concerns we may have. OCAS definitly provides 1st class customer service.
Chuck Pryor/Owner Pryority Funeral Experience
Where do we begin? The automation has really put our minds to ease once we switched over.Our workflow is seamless and has really allowed us to exhale when we leave the office. From the recording of calls, to the scheduling ability being available just in case we have to make last minute adjustments, its all just overall a game changer for professionals like myself. The change was worth it.
Senior Director Joy Hills, BRWS Inc.
With this new AI technology as well as the conversational IVR, we really have inherited the simplicity of how messages are received and to attend to our clients better and knowing that no one at any point is put on hold and every person is managed at the same time